Shipping Policy

Last Updated: September 29, 2026

At WULEXA, we aim to make your shopping experience simple, reliable, and convenient. We currently serve customers in the United States, United Kingdom, United Arab Emirates, Pakistan, and other selected international destinations.

1. Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully confirmed.

Orders are not normally processed or shipped on weekends or public holidays.

During sales, promotions, holidays, or periods of unusually high order volume, processing may take a little longer. If there is a significant delay, we will contact you using the information provided with your order.

2. Estimated Delivery Times

Estimated delivery times begin after your order has been processed and shipped.

• USA: 5–12 business days

• UK: 5–12 business days

• UAE: 4–10 business days

• Pakistan: 3–7 business days

• Other International Destinations: 7–20 business days

Please note that these are estimated delivery times, not guaranteed delivery dates. Actual delivery may vary depending on the destination, shipping carrier, customs clearance, weather, holidays, and other circumstances outside our control.

3. Shipping Charges

Shipping charges are calculated and displayed at checkout based on your:

• Delivery location

• Order size and weight

• Selected shipping method

• Applicable shipping promotions

From time to time, WULEXA may offer free shipping promotions for selected products, countries, or order values.

4. Tracking Information

Once your order has been shipped, we will provide tracking information when tracking is available.

Please allow 24–72 hours for tracking information to become active after receiving your shipping confirmation.

You can use the tracking information to follow your shipment through the relevant shipping carrier.

5. Customs, Duties & Taxes

For international orders, customs duties, import taxes, VAT, or other charges may apply depending on the destination country.

Unless specifically stated otherwise at checkout, these charges are not included in the product or shipping price and may be payable by the customer.

WULEXA is not responsible for delays caused by customs clearance.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply before the order can be resent.

Please contact us as soon as possible if you notice an error in your shipping information.

7. Lost, Stolen, or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us as soon as possible.

For damaged packages, we may request photographs of the package and the product so that we can investigate the issue with the shipping carrier.

Once a package has been confirmed as delivered by the carrier to the address provided at checkout, WULEXA cannot guarantee recovery of packages that are subsequently lost or stolen.

8. Delivery Delays

WULEXA is not responsible for delays caused by circumstances beyond our reasonable control, including:

• Customs inspections

• Weather conditions

• Natural disasters

• Carrier delays

• Public holidays

• Incorrect address information

• Transportation disruptions

• High shipping volumes

We will do our best to assist you and provide available tracking information.

9. Multiple Items in One Order

If your order contains multiple products, your items may occasionally be shipped in separate packages depending on product availability, warehouse location, or shipping arrangements.

You may therefore receive more than one tracking number for a single order.

10. Questions About Shipping

If you have any questions about your order or shipping, please contact our customer support team:

Email: wulexa.official@gmail.com

We will do our best to assist you as soon as possible.

Thank you for shopping with WULEXA.